Title:
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Technician I
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Reports To:
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Field Supervisor
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FLSA Status:
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Full-time, Non-Exempt
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Prepared Date:
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March 2017
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Salary Level:
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Hourly based on skills and abilities
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Salary Range:
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$30,800 to $45,600
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SUMMARY
Primarily responsible for performing installs, repairs and maintenance to a variety of equipment including: refrigeration, air conditioning, electric motors, heating units, heat pumps, hermetic compressors, light commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers.
ESSENTIAL TECHNICAL KNOWLEDGE REQUIRED:
- Understands basic refrigeration cycle to include: identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot.
- Understands refrigeration recovery, evacuation and charging.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits.
- Ability to read basic wiring diagrams.
- Understanding of Ohms Law.
- Ability to use multi-meters to read voltage, current and resistance values.
- Must be able to troubleshoot basic electrical circuits.
- Understands the process of treating air so as to simultaneously control its temperature, humidity, and distribution.
- Must be able to read and understand mechanical drawings.
- Understands basic heating cycle to include: identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure test and other devices for routine maintenance and to troubleshoot.
- Understands the theory of combustion and how it relates to combustible fuels such as gas and oil.
ESSENTIAL WORK SKILLS REQUIRED:
- Must have excellent written communications skills
- Must possess excellent time management skills
- Must have excellent oral communications skills
- Must have the ability to juggle multiple tasks
- Must be able to deal with difficult people
- Must have excellent organizational skills
- Must be able to work well with other technicians and tradesman
ESSENTIAL TECHNICAL SKILLS REQUIRED:
- A Technician I must be able to install, repair, adjust, maintain and troubleshoot the following equipment:
- Refrigerant controls (metering devices)
- Hermetic compressors
- Heat Pumps to 5-ton
- Split systems to 5-ton
- Packaged units to 5-ton
- Ductless splits
- Electric Motors (3-phase and 1-phase)
- Electric motor controls (contractors, starters, relays, disconnect, thermostats, etc.)
- Light commercial furnaces, boilers, burners and related controls (oil and gas)
- Various types of water pumps
- Intake and exhaust fans
- Unit heaters (hot water, steam and electric)
- Economizers
- Humidifiers
- A Technician I must be able to proficiently perform the following tasks
- Soldering
- Brazing
- Basic heat load calculations
- Basic heat loss calculations
ESSENTIAL DAILY JOB DUTIES AND RESPONSIBILITIES:
- Check in with office for scheduled jobs after the completion of each job and at the end of each work day.
- During and or at the end of each task complete all company provided forms to the fullest extent possible.
- Responsible for time management of jobs scheduled each day.
- Check in with client at the beginning and end of each task.
- Obtain client signature on company provided forms where applicable.
- Upon completion of each task record time spent at each job on the weekly time sheet.
- Hand in paperwork at the end of each week for processing in sequential order.
- Ensure all vendor packing slips or invoices for each job are secured to the related job forms.
- Ensure all materials used for each task are listed properly on the company provided forms.
- Assist on job sites with other Knott Mechanical technicians as needed.
- Answer all office pages/calls in a timely manner.
- Check in as needed to ensure office dispatcher and/or field supervisor are aware of your status.
- Secure parts and tools needed throughout the day for various jobs as required.
- Call in repairs to the estimator or field supervisor and provide the necessary info needed to quote the repair, and fill out the appropriate quote forms as required.
- Consult field supervisor or dispatcher in times of uncertainty.
ESSENTIAL OVERALL JOB DUTIES AND RESPONSIBILITIES:
- Must be able to build client confidence in company.
- Provide information to management on training needs and courses of interest.
- Responsible for the daily preparation of the parts and tools for each day’s activities.
- Complete work in a timely and workman like manner.
- Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.
- Participate in company–wide internal meetings as required.
- Maintain company tools in a professional manner.
EDUCATION AND WORK EXPERIENCE:
- Must have an Apprentice License and EPA Certification and at least six (6) months of trade-related work experience, OR.
- Any similar combination of education and experience.
- Must have a high school diploma or equivalent GED certificate.
ADDITIONAL REQUIREMENTS:
- Excellent logistical knowledge of the Baltimore Metropolitan area and surrounding counties
- Must be able to drive to local job sites on a daily basis
- On-call and overtime hours as needed
- Good hygiene and cleanliness is required at all times
- Must adhere to the company uniform policy.
- Maintain a clean vehicle and make office aware of maintenance issues
- Follow rules and regulations as described in the company Handbook