Client Stories

Customer Reviews

SO responsive and flexible. Went beyond the call, treated my situation with great urgency and made it all work perfectly. Could not have asked for anything more. I felt like I was Sergio's only customer. Customer service is impeccable. Thank you so much!!!!
, Jan 2, 2020
Awesome customer service, great technicians.
, Dec 31, 2019
, Dec 31, 2019
, Dec 31, 2019
Great job and communicator with customer
, Nov 26, 2019
Thorough and professional service
, Nov 25, 2019
Service Representative, Noel Arevalo, very Professional service and knowledgeable ...Won't use any other company.
, Nov 25, 2019
Mario was the technician who serviced our heating units. He did an excellent job. On time and thorough.
, Nov 21, 2019
Mario did a great service was guick to respond to call and fix my zone system!
, Nov 20, 2019
Professional , competent , punctual, answered all my questions was Mario
, Nov 20, 2019
5 stars to our regular tech!!!
, Nov 18, 2019
Mario was on time for appointment. Courteous and explained the service.
, Nov 18, 2019
Noel has provided excellent service for my complex radiant heating system over the years. He is diligent, professional and committed to track down all issues.
, Nov 15, 2019
Perfect visit. Took care of maintenance. Answered all questions. Explained yearly program very well.
, Nov 14, 2019
Polite, fast,
, Nov 13, 2019
Came on time. Checked everything, good tech.
, Nov 13, 2019
Mario introduced himself at the front door. Explained what all he would do during his inspection. He explained new equipment that was available to me the benefits and costs. He accomplished all tasks in a timely manner. His appearance was clean and professional. I have been with Kaiser for a long time and I appreciate a quality company. Thank you
, Nov 13, 2019
Great service
, Nov 11, 2019
Very friendly,always with a smile great guy.
, Nov 5, 2019
First time using Kaiser Air, pleasure to do his need with. Tech called with updates, even asked if he could show up early. Awesome service, will use again.
, Oct 22, 2019
I've been a Kaiser customer for a few years now because the customer service is outstanding and the price, reasonable! From the folks that answer the phones to schedule service, to the technicians who show up at your door, every member is focused on meeting my needs. The maintenance visits are thorough and the techs are consistently courteous, clean and professional ( a personal shout out to their tech Steven who is exemplary!). Thanks Kaiser for offering amazing service!
, Oct 3, 2019
Prompt and efficient. Sergio...the tech who arrived...was knowledgeable, friendly and patient in answering my questions...and I had quite a few!!!
, Aug 20, 2019
For the fourth year in a row we have been using Kaiser HVAC for our upkeep & maintenance service of our home system. Their office staff namely Cynthia and our service technician NOEL are both knowledgeable, helpful and experienced and have provided excellent service to us since we began with Kaiser, we appreciate efforts.
, Aug 15, 2019
We absolutely love Noel -- he is always on time - very polite - informs us on the repair service and any other findings
, Aug 15, 2019
Mario did a great job.He answered all my concerns about my AC unit.
, Aug 1, 2019
Frustrated that our NEW system has needed two service calls in less than six months. But your service people are the best. A pleasure to work with and very accommodating. Steve was a true professional. Thanks David
, Jul 8, 2019
All employees I’ve dealt with are great both responsive and professional. We have regular maintenance, which has gone really well. We get a discount for service calls because we do the maintenance. All the techs we’ve seen have been thorough and helpful. I highly recommend Kaiser.
, Jun 26, 2019
Needed someone to fix our air conditioner and there he was out in my drive way. I asked if he could take a minute and tell me what was wrong with my system. He stopped what he was doing and ended up fixing the problem. What a relief!!!
, Jun 12, 2019
Mario was very good and pleasant to work with!,
, Jun 11, 2019
Great service from locally owned company. Very professional and product works perfectly Love the wireless thermostat. Highly recommend them.
, Jun 3, 2019
Great service & professional. Equipment works perfectly. Really like the wireless thermostat. Highly recommend!
, Jun 3, 2019
Very clean and on time. Appreciate the service.
, May 30, 2019
Very friendly and professional. Throughout the entire process, everything was handled perfectly. Installation was done quickly and efficiently. All in all, I am extremely pleased as a customer and I would highly recommend
, May 24, 2019
Fine service, great crew, careful and clean, no problems
, May 24, 2019
Very, very happy with your service. Your technician Steven was super great. He was knowledgeable, courteous, and wonderful to work with. Thank you!!
, Apr 11, 2019
Great trouble shooting found problem very fast would highly recommed to friends and neighbors
, Apr 4, 2019
Kaiser consistently provides prompt, professional, courteous service. Friendly people who actually care about their customers! Appreciate the phone call when it’s time to service our a.c. - a personal touch in a digital age.
, Apr 3, 2019
Always prompt, professional, courteous service from Kaiser - friendly staff who actually care about their customers! Always appreciate the phone reminder for our a.c. servicing - a personal touch in a digital age.
, Apr 3, 2019
Noel & Sergio were very pleasant, knowledgeable, and efficient! 👍🏻 Pleased how everything went. Thank you!
, Apr 2, 2019
Either during phone conversations or with the field techs, all of Kaiser’s staff are courteous, nice and friendly professionals. I love dealing with this HVAC company and will continue in the years to come. I recommend and praise them any chance I get.
, Mar 23, 2019
I have used Kaiser air conditioning for over eight years and I have found it to be a very positive experience. The technicians are professional, office staff very accommodating and I am very pleased with the service I received.
, Mar 19, 2019
Once again, great service. My heater went out, they were able to order the parts needed and complete the repair. I highly recommend Kaiser.
, Mar 5, 2019
Great service. Mario is knowledgeable, hard working, efficient and courteous.
, Feb 25, 2019
The entire company was fantastic. I had an emergency and they showed up same day and fixed my problem heater. Thank you sooooooo much!!!!
, Feb 21, 2019
Wonderful group to work with! Knowledgeable, professional, and friendly.
, Feb 20, 2019
They came out the same day and took care of our problem in a quick professional manner. Hope I will not need them again but if I do they will be the first company I will call. Thank you
, Feb 16, 2019
Mario was excellent and on time. He was able to fix our heater and explain well what was the issue. He also explained to us how to work our thermostat!
, Feb 13, 2019
Mario and Shawn were great! They did an excellent job. I’m really happy with with their service.I love our new furnace. We will no longer be freezing this winter!
, Feb 13, 2019
Each contact I had with Kaiser, eric Perez the salesman to the 2 gentleman who installed were 10 stars. Efficient, knowledgeable, kind, utterly mess-free.
, Feb 5, 2019
Mario and Shawn were great! They did an excellent job. I’m really happy with with their service.I love our new furnace. We will no longer be freezing this winter!
, Jan 21, 2019
I can’t praise Robert the service manager enough . He took his time explaining various options for me and was very honest and informative I would definitely would use Kaiser heating again.
, Jan 14, 2019
At our request, it had become necessary to replace worn HVAC components that had been reported during an earlier service visit by Kaiser’s technician, Noel. Upon arrival, Noel laid down protective coverings at our upstairs hallway before gaining access to our HVAC systems in the attic space above. After the work was completed, Noel showed me the damaged components and explained their function and how they had became damaged, which was a learning event for me. The work was done efficiently, and without leaving debris in our home, which we notice is practiced by Kaiser’s technicians based on many past visits to service our HVAC systems. Very professional, knowledgeable and trustworthy.
, Jan 12, 2019
Sergio came promptly and. Was very knowledgeable and professional. He explained everything to us.
, Jan 11, 2019
Very pleased with how quick a technician was able to come. It was great that he arrived right on time. The technicisn, Wes, assessed & then got my heater running immediately. He also replaced the transformer in my wall fireplace. He was personable & professional. Kaiser A/C & Heating is the best!
, Jan 10, 2019
Very Nice and knowledgeable employee. Thank you!
, Jan 9, 2019
Excited that our technician was able to help answer all our questions and repair out thermostat issue!
, Jan 9, 2019
I have used this company several times as I have rentals in the area. They are always quick and knowledgeable and I can actually trust them unlike other places. They were referred by a coworker.
, Dec 29, 2018
Due to safety concerns with our new NEST we urgently called Kaiser to review the installation. Mario showed up well within the time quoted by the dispatcher and quickly troubleshot the NEST and resolved the issue. KUDOS Kaiser. Two thumbs up!!!
, Dec 28, 2018
They are the best. Always on time and professional at all times and reasonable prices. Nice people. Robert was very accommodating and thoughtful very efficient. Thank you.
, Dec 28, 2018
I thought the men did a thorough and workmanlike job.
, Dec 20, 2018
Had an amazing experience with this company! Very reasonably price, and a service tech was completely professional and super nice,
, Dec 19, 2018
Prompt careful honest polite. Keep him. 😄😄
, Dec 12, 2018
They are the best. Always on time and professional at all times and reasonable prices. Nice people. Robert was very accommodating and thoughtful very efficient. Thank you.
, Dec 10, 2018
Mario is an excellent technician,very polite and friendly,his service was superb,
, Dec 10, 2018
Well done I would recommend your companye
, Dec 8, 2018
Amazing customer service! Our technician Wes was very helpful in fixing and enhancing our heater, fan and thermostat. Cynthia in the office was also very friendly and helpful. You only have one opportunity to make a first impression and Cynthia and Wes nailed it! Thank you Kaiser AC. You are #1!
, Dec 6, 2018
See comments on previous email.
, Dec 6, 2018
Your service is great the office with Cynthia and Alfredo in the field. He calls before to let you know when he is coming, explains what is wrong and explains the cost. He is a good service guy.
, Dec 6, 2018
Great service and nice service People!
, Nov 30, 2018
Wes is excellent. Fast & efficient
, Nov 21, 2018
Very knowledgable serviceman. Meticulous, neat and nice! We have been with Kaiser for 27 years.
, Nov 15, 2018
Service person was very thorough, helpful with explaining process and professional.
, Nov 13, 2018
Very helpful, clean and efficiently done
, Nov 13, 2018
Wes was friendly and did his work swiftly and efficiently. Good job!
, Nov 7, 2018
Wes was efficient and professional.
, Nov 7, 2018
Excellent. From begging to end!
, Nov 3, 2018
We had our heater serviced. Tech came out. Came early, which I like very much! Very friendly & courteous. Showed him where the heater was. He took it from there. Did the job fast and very professional.
, Oct 30, 2018
The agent that showed up at my house was professional with advance tools, and explain his findings.
, Oct 28, 2018
Work was completed but it was impossible to get final permit handled by Company. . Had to call City ourselves. Would have received a 5 star rating otherwise.
, Oct 28, 2018
My experiences with Kaiser over many years (about 13) have all been good. Their prices are reasonable and they are responsive. They come when they say they are coming. I had a water heater with problems several years ago and realized the emergency company was being completely dishonest when Kaiser came and told me that the expensive repair I was told I needed was not actually needed. I recommend Kaiser. They have put in a new water heater, new furnace, new thermostat, and done maintenance and repairs. I will continue to use them.
, Oct 26, 2018
Kaiser was recommended to us by our contractor Ron Brown. Excellent communication and easy scheduling with the office staff. The evaluation and service were performed on time --- top quality across the board.
, Oct 26, 2018
Very prompt and professional.
, Oct 22, 2018
I really appreciate Kaiser performing maintenance on my HVAC system. I’ve never been disappointed with their service. The are very reasonable and dependable.
, Oct 19, 2018
Appreciate review of items that could need attention…. what to prevent issues that could negatively impact my tenants. —— a stitch in time saves nine as the old saying goes…. I give you 5 stars,
, Oct 17, 2018
Excellent service and quick diagnosis and repairs!
, Oct 8, 2018
Did a great job on Inspection, Noelwas terrific and explained everything very clearly- IwouldhighlyrecommendKaiser AC,
, Sep 26, 2018
Very timely and professional service. T stat works great,,
, Sep 20, 2018
Excellent service and knowledgeable technician.
, Sep 17, 2018
Mario was great!!!!!!!! Thank you for your hard work
, Sep 14, 2018
Great Wes came to our house and did great job. Told us what needed to be done and why. Arrived on time. Prompt and did job professionally. highest possibly recommendation. We signed up for maintenance contract. Glad we did.
, Aug 31, 2018
Thorough evaluation of AC unit pleasant customer service price affordable
, Aug 23, 2018
Noel is meticulous, takes his time explaining everything and shows photos to make it all clear. I am grateful that you will provide service in Santa Monica. Scheduling with Cynthia was easy and pleasant.
, Aug 13, 2018
Prompt service. Great job. Noel fixed our problem quickly! Thanks.
, Aug 9, 2018
Excellent service
, Jul 26, 2018
Sergio was SO helpful. Explained everything and took attention to detail. If he were my employee, I would be proud.
, Jul 23, 2018
Mario was polite and professional. He wiped his feet first before coming inside. That immediately impressed me. It’s the little things that customers notice and appreciate!
, Jul 19, 2018
Mario was prompt thorough and provided in depth explaination of the problem. He worked for over 4 hours to rectify the problem. He is a valuable member of Kaiser Air.
, Jul 18, 2018
When the other A/C service companies were too busy during the last Heat wave, KAISER found time to fix the problem in a timely manor and at a fair price.
, Jul 17, 2018
Mario was prompt thorough and provided in depth explaination of the problem. He worked for over 4 hours to rectify the problem. He is a valuable member of Kaiser Air.
, Jul 17, 2018
Completion time was great
, Jul 17, 2018
406 Reviews

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Kaiser Air Conditioning’s Customer Reviews

Kaiser AC understands the success of our business is purely based on quality products, service and the best possible customer service. Since 1981, we have been a customer-driven company that is proud to develop lasting relationships with our valued customers.

Take a moment to review what our customers from Oxnard, Thousand Oaks, Ventura and beyond are saying about Kaiser AC. We are sincerely grateful for the time our customers have taken to share their stories and provide recommendations to friends, neighbors and colleagues.

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Kaiser Air Conditioning

Three best rated award 2018 for best HVSC company in Oxnard
Three best rated award 2018 for best HVSC company in Oxnard